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- From: jsburger@xmission.com (John S. Burger)
- Newsgroups: comp.sys.amiga.datacomm
- Subject: Re: Opening IBrowse on own screen?
- Date: 03 Apr 96 09:45:42 +0500
- Organization: XMission Internet (801 539 0900)
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-
- On or about 03-Apr-96 13:31:56 wjustice typed the following words about "Re: Opening IBrowse on own screen?". My reply is thus...
-
- Hi wjustice,
-
-
- w> Hi Harv,
-
- w> Given your reputation and credibility as an Amiga user, I was beside
- w> myself when I saw your post just two days after I had emailed Dave
- w> Haynie, complaining about the lack of printable docs...just Amiga
- w> Guide help for his DiskSalv 3. I though that I was the only Amiga
- w> user left in the western hemisphere who didn't think AmigaGuide was
- w> the cat's meow.
-
- w> He very promptly, thoroughly and politely replied, but when I got to
- w> the end of the message, I still felt like there was a generation
- w> gap between us.
-
- >>(on .guide files being harder to use than plain text docs..)
-
- w> In my case, all I wanted was a doc//text file which I could print out
- w> and take upstairs with me at bedtime. Given a few days (maybe weeks),
- w> I feel that I would have been comfortable using his program. He also
- w> includes in his AmigaGuide other information, like the structure of
- w> the AFS, his own background, etc.
-
- w> I suppose that I could argue that I'd paid full dollar (over $55.00
- w> Cdn) for his program and should have the right to access all of the
- w> information on it. But that's not the point.
-
- w> The point is that I'm too old to stare at my Amiga monitor for a
- w> long time and enjoy/comprehend what I'm reading in an AmigaGuide
- w> format. In Dave's case, my eldest son, who is putting the AmigaGuide
- w> into text format, tells me that it is one of the best AmigaGuides
- w> which he has read. That speaks well of the job which Dave has done,
- w> but the fact remains that Mr. Haynie and I are almost a generation
- w> apart and while he may share the opinion of many of his contemporaries
- w> that "paper is a thing of the past", that's still what I do my
- w> reading from.
-
- w> There is a limit to how much you can change the habits of older Amiga
- w> users who grew up memorizing the Dewey Decimal System, and we
- w> represent at least some share of the Amiga marketplace.
-
- w> Even in this rapidly evolving "information age" , IMHO it's going to
- w> take a fair amount of us a generation or two to adapt.
-
- >>Actually I've wanted to say something about this for a long time.
- >>In many cases, a high tech answer to a low tech problem is not
- >>the best answer.
-
- w> Do you think that we could get a group of five or six users to come
- w> out of the closet and start canvasing current developers? :)
-
- >>Just like all the steps one must go thru to order a pizza over the
- >>world wide web make it total overkill, when you can pick up a phone
- >>dial a number and order it in 1/10th the time, so putting one's
- >>docs in a .guide or hyperlinked text file are also often overkill.
-
- >>Authors of .guide files put a lot of work into them, I know, but
- >>often these people are not writers, or don't know how to organize
- >>the information in a logical fashion. Or don't include indexes.
-
- >>Thus, one is left with trying to figure out what damn link
- >>will contain the information one is after.
-
- w> While there are a lot of good AmigaGuides for programs out there, it
- w> seems to be the new PD//Shareware releases that often suffer the most.
- w> It's almost like the AmigaGuide "doc" is an afterthought and is
- w> admittedly not completed before the program is released.
-
- >>I prefer to just shove a long text file into DirOpus and search
- >>for strings when I'm in a hurry and want to find somthing in a
- >>documentation file, and luckily, .guide files ARE text files,
- >>so this can be done even with those. In fact I have some .guide
- >>files for programs I use frequently where I'm more likely TO
- >>search for strings in Opus than use the actual .guide-button
- >>interface to find what I'm after.
-
- >>This concept of "if you have some kind of new way to present
- >>information means it's a better way" is simply not true in
- >>many cases. Straightforward, plain text is often the best way.
-
- >>To close with yet another example, last week I was trying to find
- >>the results of the Calif. primary election without having to go out
- >>and buy a newspaper. The State had a big fancy suite of web pages
- >>set up with all the info there, but, like a .guide file, they made
- >>you jump all over the place, through many different links to find
- >>out all the same information that they could've just as easily
- >>put up in a nicely formatted ASCII table, as a newspaper would
- >>have printed.
-
- w> But the Web is "Hi-Tech". Can't deflate the image with low-tech
- w> solutions.
-
- >>So you people who are quick to yell RTFM (and I admit to falling back
- >>on that myself sometimes), try to sympathize a bit with the person
- >>who's asking the question. Not everyone is as experienced as you
- >>are, and often the docs are formatted in such a way that the
- >>info the person is after isn't even in there or is buried
- >>or presented in a very confusing fashion.
-
- w> Somewhat different examples, but I believe that the message is the
- w> same. Thank god that for a few more years I can rely on my
- w> teenage sons to provide "technical support". They don't read manuals,
- w> at least not that I've seen, and likely as not they just experiment with
- w> a program till they figure it out, but after eight years of using
- w> Amigas prodigiously, I still can't do it that way. What are my chances
- w> that I'll start now?
-
- w> Isn't there some middle ground to accomodate the "computer-challenged"
- w> without holding up progress for the rest of the users?
-
-
- w> --Willy Tamm............wjustice.inforamp,net
-
-
-
- --
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